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Frequently Asked Questions

Where does my scrunchie come from?

All scrunchie materials are locally sourced, designed, and handmade in London, Ontario, Canada. 

I would love to carry Top Notch in my store! Do you provide wholesale options?

First off, thank you for loving Top Notch! We currently do have select retail partnerships that you can explore here.  If you are hoping to sell Top Notch in your boutique or studio, please send us an e-mail to inquire if there are available opportunities at this particular time.

Top Notch would be the perfect giveaway. Would you be willing to partner?

Yes! Of course! We love these partnerships. Please drop us a line with your ideas!

Where do we ship?

All scrunchies are shipped through standard letter mail with Canada Post. We currently ship to Canada & the U.S. We have provided you with the option upon checkout to "track" your package as we know this is important for those custom or larger orders. If you need your scrunchies sooner, send us an email and we will work with you directly to get it to you sooner for an additional cost.

Please Note: We cannot be responsible for incorrect/incomplete shipping addresses. Orders returned due to address error will be subject to a reshipping fee. 

Do you have more questions?

We have a page for FAQs. Please follow this link.